FAQS

What size band do i order for my apple watch?

All of our watchbands are compatible to ALL apple watch sizes and series (Series 1-8, SE & Ultra, sizes 38mm-45mm). Simply match the size available to your given Apple Watch & screen size. 

If you need any help with this process please contact merceswatchbands@gmail.com and we can assist you. 

How long does my order take?

Orders are processed within 24-72 hours.

Please refer to SHIPPING and find your location to define your given shipping time

How do i adjust my watchband?

We provide a FREE watch adjuster tool for all watchbands which require link adjustment. Please refer to Adjustment Videos and find your given watchbands and simply follow the steps. 

How to change watchbands for Apple Watch

What if i get the wrong band?

If any instance where human error has caused an incorrect order, we will refund your order and send your correct watchband free of charge. Photo evidence and sufficient communication must be provided. 

My band arrived damaged, what do i do?

Please contact us within 30 days of your order fulfilment and we will issue our guaranteed warranty. Please contact merceswatchbands@gmail.com if you require assistance. 

What if i got the wrong size?

It happens! If you order the wrong size, just contact merceswatchbands@gmail.com to initiate your return. Once we receive your return, we can send out your corrected order. 

How do i track my order?

Visit ABOUT for information on how to track & use TRACK ORDER